Teak Garden Furniture FAQs
How do I place an order?
Orders can be placed via our website through checkout, which can be a credit/debit card or a PayPal account. We can place orders over the telephone if you prefer to speak with us directly. We don’t share details with any third parties.
When will my order be delivered?
Once your order has been placed, we will contact you to inform you of the delivery date. We can, of course, rearrange the delivery dates to suit you best.
If an order is to be delivered on a particular date i.e. a birthday gift etc., we can accommodate this to suit your needs—just email us at enquiries@oceanteak.com or give us a call.
All items must be inspected upon delivery. In the unlikely event an item arrives damaged, we must be informed immediately. We will arrange a refund/replacement to be processed.
Where inspection upon delivery isn’t possible, we must be made aware of this prior to delivery.
Do I need to apply oil to my teak garden furniture?
It is purely down to personal preference whether to oil teak garden furniture. It doesn’t affect the wood in any way. This is because teak has a naturally high content of oil; it isn’t necessary to treat. Left untreated, teak will weather to an elegant silvery grey.
Any type of oil will just coat the outer layer of the wood and leave a sheer appearance. Oiling teak garden furniture is, however, favourable if retaining the colour when purchased is required.
Why is there dark spots/mildew on my furniture?
From time to time, it may be that you notice black spotting on areas of your furniture. Although it looks unsightly, it can be removed and will not affect the structure in any way.
It is only on the top surface and is caused by a change in humidity or if it is placed in a damp area of the garden. To remove these marks, we recommend using a stiff scrubbing brush and a bottle of teak cleaner. This is specifically designed to target those areas and prevent its return. It can be bought either from ourselves or in most reputable garden centres. Follow this with a light sanding to finish. Full details can be found on the product care page.
Is teak sustainable?
Our teak is sourced from a sustainable plantation on the island of Java. These plantations are owned by the Indonesian government, who follow a stringent policy monitoring the number and sizes of the trees felled each year.
Accompanying this, the policy they operate is a successful replanting program.
The legality of our products is assured through the Timber Legality Assurance System (SVLK).
We care about our planet and are delighted to be retailers of environmentally friendly teak. We have worked meticulously hard over the years to reach both levels of assurance and quality.
Teak is also a favourable choice for the environment as it is naturally pest-resistant, eliminating the need for insecticides and other harsh chemicals.
As teak is a hard-wearing, durable wood, it is built to stand the test of time. This means you won’t be replacing your furniture for many years, saving the planet from yet more unwanted waste.
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